Ecommerce Operations Manager

Communication Skills,Microsoft Office


Muscat, Oman

July 03 2021

Company : Lulu Group International

Employment Type : Full time

Company Details : LuLu Group International today is a highly diversified entity with operations spanning a vast geographical landscape. Spearheaded by the retail division, the Group has interests in Imports & Exports, Trading, Shipping, IT, Travel & Tourism and Education.

With an annual turnover in excess of US $ 7.4 billion globally and staff strength of over 50,000 the Group is considered a major player in the economic scenario of the Middle East.

A true follower of ethical business practices, the Group is a key partner in the development of the community.

Job Description

Ecommerce Operations Manager will support operations for Lulu online delivery service. This role will liaise and collaborate closely with Ecommerce, Planning, Distribution, IT & Customer care service partners to ensure all service expectations are met
Manage forecasts and seasonality to ensure proper processes are being followed for inventory/material planning
Lead product forecasting to supply the site with accurate units to meet customer demand
Ensure accuracy of stock delivery on all new product launches
Work with eCommerce team to review/setup operational KPIs and deliver on those KPIs working with distribution team, warehouse team and other internal stake holders